Before you contact a medical facility (except in the case of an emergency), call a Patient Advocate at 1-800-565-3827 Monday through Friday, 8am – 8pm EST.
Simply provide your name, membership number and the type of assistance you need and a Patient Advocate will do the rest.
NOTE: In the event you are receiving emergency services, call the toll-free number within 48 hours of being discharged to benefit from discount negotiation services.
From scheduling appointments to negotiating medical costs*, the Patient Advocacy benefit will help you maximize the value out of your discount medical benefits and saves you the time and hassle of scheduling appointments, transferring records and arranging procedures—all at no additional cost to you.
This is NOT insurance.
*Members are responsible for payment of specific services arranged on a fee-for-service basis that are not covered by an insurance plan. We always review all payment options available to you in advance of making these arrangements with providers on your behalf. Patient Advocacy does not recommend treatment, nor is it a replacement for any health insurance plan. We do not guarantee that we can achieve specific savings or results.
Need help? Call our award-winning support team at (404) 445-7761
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